Training programs

Our training programs have the balance between strong theoretical basis and innovating dynamics and methodologies.

Topics:

​

​

a- Sales and Negotiation (B2B – B2C):

​

Commercial planning

Value proposal quantification

Wallet management

Customer profiling

Needs detection

Advisory role

Closing tactics

 

​

b- Leadership:

​

Team profiling

Motivation

Feedback and persuasion

Neuro-leadership

 

 

c- Customer Service:

​

Services protocols

Customer cycle of decisions

Objections management

Communications Skills

​​